Privacy Policy

We collect information you provide directly, including your name, email address, government-issued identification (for KYC compliance), cryptocurrency wallet addresses, and transaction history.

We also automatically collect certain information when you use our platform, including IP addresses, browser type, device information, and usage patterns through cookies and similar technologies.

We use your personal information to provide, maintain, and improve our services; process transactions and send related information; verify your identity and comply with regulatory requirements; communicate with you about your account, updates, and promotional offers; detect, prevent, and address fraud, security issues, and technical problems.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We implement industry-standard security measures to protect your personal information, including 256-bit AES encryption for data at rest, TLS 1.3 for data in transit, and multi-factor authentication for account access.

Our infrastructure is hosted in SOC 2 Type II certified data centers with 24/7 monitoring, intrusion detection systems, and regular penetration testing by independent security firms.

We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or serving our clients, subject to strict confidentiality agreements.

We may also disclose your information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Essential cookies are required for the platform to function properly. Analytics cookies help us understand usage patterns. You may opt out of non-essential cookies at any time.

You have the right to access, correct, or delete your personal information. You may also request a copy of all data we hold about you in a portable format.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all requests within 30 business days.

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Upon account closure, personal data is securely deleted within 90 days, except where retention is required by law (typically 5-7 years for financial records).